Production Systems Rescue
Production Performance & Reliability Rescue
For backend and serverless problems where the symptom is obvious but the root cause is not.
What this covers
- Cold starts and runtime CPU limits
- Dependency bloat inflating a deploy past its budget
- Deployments that fail while CI stays green
- Queue and concurrency behavior under real load
- Race conditions that only appear in production
- Logging and observability good enough to diagnose the next one
Diagnostic output
- The failure mode reproduced or isolated, where that is possible
- An evidence-backed root-cause hypothesis
- A prioritized remediation plan
- Implementation options with their trade-offs
- The observability gaps that let it go unnoticed
- Optional implementation support once you have decided what to fix
What I need from you
- Access to the relevant logs and metrics
- Deployment and architecture context
- Reproduction details, if any are known
- Code access where appropriate
- One technical point of contact
Good fit when
- An expensive problem that has resisted normal debugging
- A failure your monitoring reports as healthy
- Serverless behavior that changed without the code changing
- A performance ceiling nobody can locate
- A bug that only appears under real production load
A bounded diagnostic first, scoped to the symptom you can describe. Findings and a ranked plan before any remediation work is agreed.
Best for expensive, persistent problems that have resisted normal debugging — not a replacement for an on-call rota or an incident-response team.